Chestnut Health Systems

Housing Administration Specialist

US-IL-Granite City
Job ID
# Positions
Regular Full-Time
Mental Health


Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to over 700 committed, compassionate employees providing substance use, mental health and primary care treatment to patients in Central and Southern Illinois. We provide fully integrated care for all of our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.


Chestnut Health Systems is seeking a full-time Housing Administration Specialist at our Granite City, IL location, servicing the Metro East and St. Louis, MO areas.


  • Maintain Chestnut’s waiting lists, including, but not limited to, responding professionally and promptly to referrals, ensuring completion of all required documentation, screening individuals and posting to the shared drive.
  • Conduct and complete applicant interviews and oversee move-ins/move-outs; working in conjunction with other housing and community support supervisors to ensure a smooth transition.
  • Ensure all applicable tenants are certified as eligible tenants and re-certified as deemed necessary by governing policies and practices. Including providing support to tenants and staff in completing and acquiring required tenant documentation and all required prior notifications of re-certifications.
  • Manage property management and tenant issues reaching successful resolutions; including but not limited to tenant & landlord complaints, monitoring non-payment of rent, distribution of notices and/or establishing rent re-payment agreements as needed.
  • Complete required data entry and paperwork in accordance with program and agency policies and procedures, including but not limited to opening requirements, assessments, treatment/recovery plans, progress notes, Housing Referral Forms, tenants for the waitlist and any other funder requirements: 100% of assessments and treatment/recovery plans to be completed prior to due dates (when assigned) and, 80% of progress notes and any other required data entry or paperwork submitted within forty-eight hours of the delivery of the service.
  • Complete, maintain in working order and submit accurate and timely documentation, as assigned, to meet HUD requirements, including but not limited to APRs and other HUD chart documentation.
  • Provide services identified in treatment/recovery/safety plans that are consumer driven and meet the program requirements, including maintaining a minimum of assigned billable hours and/or dollar amount for productivity.
  • Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness and spirituality/connectedness by assisting consumers with regaining control over their own lives through self-directed recovery; including utilizing recovery language in all applicable documentation.
  • Provide for referral, linkage and advocacy to recommend community resources especially involving mainstream resources and emergency housing options.
  • Promote positive interactions within Chestnut and with the community, especially with emergency housing personnel, to sustain a favorable program reputation.
  • Attend meetings and consumer staffings, participate in program development activities and provide support and backup to other team members as necessary, including: Attending and ensuring supporting documentation of 100% of monthly, required Rule 132 supervision if not a LPHA, and attending all mandatory Chestnut trainings and CEU requirements if applicable.
  • Assume leadership roles as assigned on a regular basis.
  • Maintain and protect confidentiality of all organizational information gained in the course of performing job responsibilities including, but not limited to, financial and consumer information.
  • Provide other duties as assigned, required or specifically negotiated with supervisor.


  • Must have a bachelor’s degree and five (5) years’ supervised mental health experience; or a master’s degree in counseling, psychology, social work or related field with less than 1,000 hours of supervised mental health experience.
  • Must have a valid driver’s license, private automobile insurance and be insurable.
  • Requires basic computer skills and experience to include MS Word, MS Excel, Outlook, Adobe Acrobat and an electronic medical record (EMR).
  • Satisfactory completion of Chestnut’s background checking process.


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