Health Navigator

See tangible results as you help patients to navigate the sometimes complex world of health care. Chestnut Family Health Center in Granite City, IL seeks a full-time health navigator to coordinate care for patients who need some extra support and guidance.

Help facilitate patient access to quality primary and behavioral health care. Counsel patients; reduce any anxiety or fear by providing education on care processes. Screen clients for issues related to Social Determinants of Health and make service referrals. Facilitate communication among patient, family members, and providers. Manage follow up visits. Ensure continuation of care. Link patient to financial resources. Arrange for interpretive language services as needed. 

Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

High school diploma or equivalent. Demonstrated experience helping others to navigate the health care system or doing advocacy work for at least two years OR have a Bachelor’s degree. Knowledge of community resources. Experience developing positive working relationships with diverse organizations. Valid driver’s license, private auto insurance, and be insurable. Basic computer skills including MS Office and an electronic medical record.

Are you intrigued by this job but don’t meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that’s the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! You might be just the right candidate for another role. We’d love to explore the possibilities with you!

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.