Receptionist/Full-Time/Days

Excellent opportunity for an experienced office worker/receptionist who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington, IL location seeks a full-time receptionist. Position may require some weekend and evening hours.

Greet clients and visitors using trauma-informed communication and care and in a way that is courteous, respectful, and professional. Answer multi-line telephone. Check and log voicemails. Answer basic questions about clinical services, paperwork, and agency processes in person and over the phone. Administer and collect client intake paperwork. Check clients in and out of appointments and coordinate admissions and access to care. Ensure the safety of clients and visitors in waiting room, completing incident reports as necessary. Support other departments with mail, photocopying, and printing. Enter data into various Microsoft programs. Maintain filing systems.

Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

High school diploma or equivalent. Beginner skills using Microsoft Word and Excel, with ability to learn other Microsoft Office products. Intermediate computer and typing skills. Demonstrated business telephone etiquette and ability to use multiple-line phone system. General knowledge of office routines, use of office equipment, clerical skills, data entry, and filing. Ability to work independently and to collaborate. Excellent organizational skills, attention to detail, and interpersonal skills. Ability to maintain confidentiality.

Are you intrigued by this job but don’t meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that’s the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! You might be just the right candidate for another role. We’d love to explore the possibilities with you!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.