Community Relations Representative

Chestnut Health Systems is seeking a dynamic and relationship-driven Community Relations Representative to help expand access to care and strengthen our presence in the community. This position works closely with the marketing department and clinical leadership to focus on building and maintaining referral relationships, promoting our services, and supporting patient access to care through strategic outreach and collaboration.

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

**Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. 

• Contribute to and implement strategies to increase referrals.
• Build and maintain strong relationships with referral sources and community partners.
• Conduct outreach through in-person, phone, and virtual channels.
• Maintain and utilize a CRM system to track outreach activities and referral data.
• Collaborate with clinical and marketing teams to develop targeted materials and campaigns.
• Participate in community events and manage display booth activities.
• Attend regular meetings with leadership to align outreach efforts.
• Supervise and mentor interns as assigned.
• Represent Chestnut positively with both external and internal stakeholders.
• Uphold confidentiality and security of sensitive information.
• Promote a culture of customer service excellence.

• Bachelor’s degree in business administration, marketing, communications, psychology, social work, criminal justice, or a related field.
• Minimum of 3 years of relevant experience, or an equivalent combination of education, training, and expertise.
• Strong organizational, communication, and presentation skills.
• Ability to manage multiple projects and adapt to changing priorities.
• Self-motivated and results-oriented with a collaborative mindset.
• Proficiency in Microsoft Office Suite.
• Experience in sales or referral management preferred.
• Valid driver’s license, private automobile insurance, and insurability required.
• Willingness to work occasional irregular hours, including weekend and evening events, and overnight travel.

Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

Chestnut offers a new salary structure and robust benefits!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $49,000 - $55,000 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

check out our benefits here!