Medical Billing Specialist

Compensation

Starting pay: $19.00 to $20.00 per hour

Starting pay is based on experience, qualifications, internal equity, and local market conditions.

Chestnut offers a comprehensive benefits package that supports both your career and your well-being, including health, dental, and vision insurance, retirement with company match, generous paid time off, tuition reimbursement, professional development opportunities, and career advancement.

Overview

Help ensure patients receive the care they need by keeping the financial side of healthcare running smoothly.

Chestnut Health Systems is seeking a detail-oriented Medical Billing Specialist to join our Revenue Cycle team. In this role, you'll help ensure timely reimbursement by processing insurance claims, resolving billing issues, following up on outstanding accounts, and maintaining accurate financial records.

If you enjoy solving problems, working with numbers, and providing excellent customer service, this is an opportunity to build a rewarding career while supporting an organization dedicated to improving lives.

Why You'll Love This Role

• Play an important role in supporting patient care by helping maintain an efficient revenue cycle.
• Join a collaborative team that values accuracy, teamwork, and continuous improvement.
• Build expertise in medical billing, insurance claims, reimbursement, and healthcare finance.
• Receive ongoing training and opportunities for professional growth.
• Work for a mission-driven organization committed to serving individuals and strengthening communities.
• Develop skills that can lead to long-term career opportunities within healthcare administration.

• Process insurance claims and billing activities accurately and timely.
• Review and submit claims while identifying and resolving billing issues.
• Monitor accounts receivable and follow up on outstanding balances according to established procedures.
• Research claim denials and work with insurance companies to resolve payment issues.
• Prepare documentation for appeals and reimbursement requests.
• Maintain accurate financial and billing records within the electronic medical record (EMR) and billing systems.
• Communicate with internal departments and external payers to ensure timely claim resolution.
• Assist with departmental reporting, audits, and quality improvement activities.
• Participate in team meetings and support department initiatives.
• Maintain confidentiality of patient and financial information.
• Perform other duties as assigned.

Education & Experience

• High school diploma or GED required.
• Experience in medical billing, healthcare revenue cycle, insurance claims processing, accounts receivable, or medical office operations preferred.
• Experience working with electronic medical records (EMR) and computerized billing systems preferred.

Skills & Knowledge

• Strong attention to detail and organizational skills.
• Ability to analyze billing information and resolve problems independently.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Word, Excel, Outlook, and Adobe Acrobat.
• Ability to prioritize work, manage multiple deadlines, and adapt in a fast-paced environment.
• Commitment to maintaining confidentiality and handling sensitive financial information with professionalism.

Additional Requirements

• Ability to work independently while collaborating effectively with team members.
• Ability to successfully complete required background checks.

Benefits

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Generous paid time off
• Tuition reimbursement opportunities
• Employee Assistance Program
• Professional development and continuing education
• Career advancement opportunities throughout the organization

check out our benefits here!

About Chestnut

Since 1973, Chestnut Health Systems has been improving lives through integrated behavioral health, primary care, substance use treatment, prevention, research, and community partnerships.

Today, more than 800 compassionate employees serve individuals and families throughout Illinois and Missouri. Our interdisciplinary teams deliver trauma-informed, recovery-oriented care that integrates behavioral health, primary care, dental, and community-based services to improve health outcomes and strengthen communities.

At Chestnut, you'll find more than a job. You'll become part of a team that believes every interaction matters and every person deserves compassionate, high-quality care.

Additional Information

Think you'd be a great fit but don't meet every qualification?

Chestnut is committed to building a diverse and inclusive workplace. If you're excited about this opportunity but your experience doesn't perfectly match every requirement, we encourage you to apply. We'd love to learn more about your unique experiences and how you can contribute to our mission.

To be considered, applicants must attach a resume, complete the application, and answer all screening questions.

Chestnut welcomes applications from qualified individuals with recovery experience.

EOE – Minorities/Females/Veterans/Disabled